for Kindbite (formerly Heloq)
Last Updated: October 16, 2026Kindbite is a calorie and nutrition tracker that uses AI to help you log meals, estimate nutrition and reach your health goals. This policy lists everything we collect, where it is kept, why, who can see it, and how to download or delete it. If we collect it, it is listed here. The app has the same summary under Profile โ Your data.
When you create an account and set up your profile:
If you choose to connect them, Kindbite reads your step count and active calories burned from Apple Health (iPhone) or Health Connect (Android). On Android this includes data that apps such as Fitbit, Google Fit and Samsung Health sync into Health Connect.
Our use of information received from Health Connect follows the Health Connect Permissions policy, including its Limited Use requirements. In line with Apple's guidelines (5.1.3), HealthKit data is not used for advertising or data mining and is not disclosed to third parties.
To estimate nutrition and run the coach, we send the AI only what it needs for that request:
Requests go through our own server to Anthropic (Claude). Older app versions may use xAI (Grok) for the coach. We do not log the content of your requests. Under their commercial terms these providers do not use your requests to train their models. We keep only the results you choose to save.
Meal predictions ("Quick add") are worked out on your phone from your own log: what you usually eat at this time and on this day, what you just logged, and what is left of your daily target. Nothing extra is sent anywhere for them.
When you say what you ate, your phone's built-in speech recognition (Apple or Google) turns it into text. We never receive or store the recording, only the text you log.
We use Google Firebase Analytics to understand which screens and features are used and whether AI requests succeed. It records app interactions, device type, operating system, app version and approximate country. It never receives your meals, names, photos or health data. You can turn analytics off in the app under Profile โ Your data.
The free plan shows ads from Google AdMob. Pro has no ads. AdMob may collect:
๐ Advertisers never receive your meals, photos, weight or health data.
The first time you open the app on iPhone or iPad, before any ads load, Apple's App Tracking Transparency prompt asks whether Kindbite may track you. Everyone is asked, including Pro members (Pro shows no ads, so nothing is tracked for them either way). On the free plan you see the same number of ads whichever you choose.
AdMob may use your advertising identifier (IDFA) to show ads more relevant to you.
AdMob shows non-personalised ads and no cross-app tracking takes place.
โ๏ธ Change this any time in iOS Settings โ Privacy & Security โ Tracking.
To identify packaged food we send the barcode number to Open Food Facts. To show a picture of a dish we send the dish name to Wikipedia, Pixabay or TheMealDB. Nothing about you is included.
Sign-in, your account data and photos, app analytics and our AI server. Your data is stored in the United States; our AI server runs in India (Mumbai) and does not store requests. Firebase privacy
AI food analysis, nutrition estimates, suggestions and the coach. Anthropic privacy ยท xAI privacy
Ads on the free plan. Google privacy
Subscriptions and payments.
Barcode and dish-picture lookups. They receive no personal information.
We keep your data while you have an account. You can delete individual meals, photos, weights and cravings at any time.
In the app: Profile โ Your data โ Download all my data. You get a full copy as a JSON file plus a meals spreadsheet.
In the app: Profile โ Your data โ Delete my account and data. This immediately removes your meals, photos, weights, daily totals, coach history, profile and login from our systems and from your phone. Without the app, follow the steps at pulket.in/Heloq-delete.
๐ก Purchase records are kept by Apple or Google under their own policies.
Depending on where you live (for example the EU, UK or India), you may have further rights under local law. Email us and we will help.
Kindbite is not intended for children under 13 (under 16 in the European Union). We do not knowingly collect data from children. If you believe a child has given us data, contact us and we will delete it.
Calories, macros, vitamins and suggestions are AI estimates and can be wrong. Kindbite is not a medical device. Talk to a doctor or dietitian before making medical or major dietary decisions.
When this policy changes, we update the date at the top. For significant changes we will also let you know in the app or by email.
Questions about your data, or a request to export or delete it: app.pulket@gmail.com